When It Comes to Change, Are You a Cuddly Curmudgeon or Early Adopter?

When It Comes to Change, Are You a Cuddly Curmudgeon or Early Adopter?

Individuals will always have different levels of hesitancy when it comes to change. Learn how to address skepticism in a way that makes change easier for everyone at your organization.

Today’s post is by Dr. Sarah Stebbins, author of From Fire to Water: Moving Through Change: Six Elements for Personal Resiliency (CLICK HERE to get your copy).

A silly question, perhaps, but an important one to answer when experiencing or initiating a change.

Read the rest of this post at thoughtLEADERS, LLC: Leadership Training for the Real World.

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Ambush Meetings: What to do when it happens to you

http://www.danoconnortraining.com/extended-flash-sale-christmas-2020/ Here’s what to do if you’re a victim of ambush meetings at work. What to do when it happens to you: #ambushmeeting #ambushed #ambushedatwork You ever feel like you’re being ambushed, you ever feel like you’re being ganged up on or trapped with the line of questioning that’s being thrown at you, whether it’s at work or home? Find out how to answer that so that you never feel trapped again. Get ready. All right. I’m doing a special series now until the end of the year. I’m going to be answering subscriber questions here on YouTube. So make sure to ask your questions in the comments below. And I’m going to be answering at least one, maybe two, maybe three a day. So I’m going to get through these quick, because I know we have a lot of things to do for the holidays. So here’s how I would answer a question that I’m not comfortable answering. I got this question from a viewer who asked basically, what do I do? My boss likes to call me into his office with no notice. And usually there’s somebody else there and they attack me. And I feel like I’m being ambushed. And they’re asking me real rapid fire questions they think they have the answer to. And they’re trying to kind of trap me and I get tongue tied and nervous. What should I be doing? Here’s what I would say to that. Remember, as a communicator, it is always your right, always, no matter if it’s at work, at home or wherever, if you do not feel comfortable answering a question, if you don’t feel comfortable in the moment, if you suspect as though someone’s ganging up on you or that you are being ambushed or that somebody is asking you a challenge question. Remember, we talked about those in some of my classes, if you were with me on those. When you’re asked things or asked to participate in conversations in which you do not feel comfortable, remember, it is always your right to say. I’m going to need some time to think about that, to decide how I feel or, you know, I’m not sure how I feel about that. I’m not sure if I’m comfortable answering that right now. I’m not sure if I’m comfortable engaging with you right now on the subject. I’m not comfortable telling you what went on because I can’t recall it at the moment. And it is always OK. In fact, it’s very effective to say why, if you feel uncomfortable, tell people that if you’re uncomfortable, I’m making you uncomfortable with their line of questioning. I like to refer to things like congressional hearings or when I watch a good trial on television, C-SPAN. That’s my that’s my idea of a good time. And I see people answer Congress sometimes by saying things such as, you know, I’m not sure if I’m comfortable with your line of questioning.
CHANNEL (Please Subscribe): https://goo.gl/VJdWKi PLAYLISTS: This Series: https://tinyurl.com/commskillsplaylist Energy Vampires: https://tinyurl.com/energyvampireslaying Miraculous Principles: https://tinyurl.com/MiraculousPrinciples Q & A: https://tinyurl.com/dansqanda Power Phrases: https://tinyurl.com/dansphrases Videos: Most Recent Upload: https://goo.gl/2YG4fJ Most Popular: https://goo.gl/ch1BeY Click Here: https://www.danoconnortraining.com/best-of-danger-and-power-phrases/ To download Your Free Copy of Dan’s Full-Length Video: The Best Danger and Power Phrases of 2016. https://www.danoconnortraining.com for more free videos on how to communicate with Americans and more. https://danoconnortraining.com/shop/ For Dan’s entire Step Out of the Shadows and Speak! Communication Skills Training Program. These professional development classes online and personal development courses are great self-help books in audio and video format like audible, but these lessons are free. If you’d like to check out his entire communication skills video and audio program, you’ll find it here: https://danoconnortraining.com/shop/ Body language secrets, reading body language, body language tells, signs, and more like on TedTalks– you’ll learn it all, and these lessons are great for autistic people of all ages. If you like these effective communication skills courses for free online, make sure to https://www.danoconnortraining.com for more

Delegate or Drown: 5 Easy Steps to Effective Delegation

Marcel Schwantes  posted a great story in INC., sharing some of Warren Buffet’s top leadership advice. One of the key points was: “Learn to delegate your authority” So, I thought I’d share some of my best delegation advice from more than 20 years of helping leaders and business owners avoid drowning in tasks and responsibilities […]

Women are being interrupted … again!

Yet another study shows women are interrupted more than men.  

A recent article in The New York Times, For Women in Economics, the Hostility Is Out in the Open, discusses a study reported last month that found when female economists presented their research findings, they were interrupted by audience members asking questions. The women received 12 percent more questions than men, and they were more likely to get questions that were patronizing or hostile.

Other examples of women being interrupted more than men include:

–A few years ago an article in the Harvard Business Review,  Female Supreme Court Justices are interrupted more by male justices and advocates, found that male justices interrupted female justices about three times as often as they interrupted each other during oral arguments. The research also found that “there is no point at which a woman is high-status enough not to be interrupted.”

–During a women’s communication seminar in Kuwait some years ago I commented that men interrupt women more than they interrupt other men. One of my students said, “Barbara, you’re right. You can see the American men interrupt the American women on your TV shows that we get here.” I was surprised that this gender bias was so obvious – but I really shouldn’t have been. 

When a woman is interrupted regularly with questions or comments (anyone can be interrupted occasionally), her credibility is being challenged, and her influence can certainly be minimized as a result.

The following suggestions can help women – and men – to manage interruptions assertively, whether people are asking unsolicited questions or interjecting unwanted comments during small meetings or large group presentations: 

Let people know when you will be taking questions. Either the speaker or the meeting organizer can tell people how the Q&A will be handled. Often the audience is asked to hold questions until the end – though this doesn’t mean everyone will do so! The Times article mentioned that “several universities have instituted rules meant to cut down on bad behavior, such as banning questions for the first 10 or 15 minutes of a talk so that speakers [economists] can get through at least the beginning of their presentations uninterrupted.”

Continue speaking. If you do so, the person trying to interrupt you often will stop talking. You may need to raise your volume a little to make sure the person hears you, but don’t shout.

Ask yourself: Are you making it easy for people to interrupt you?  Don’t underestimate the power of your nonverbal communication skills. Appear assertive – keep your body language open, and don’t cross your arms. Look at the audience. When you avoid looking at your audience, some members may feel emboldened to interrupt. Make sure you don’t move back when interrupted – it can make you appear fearful. Move towards audience members when you can. Check your rate of speech: Are you speaking too slowly, which allows others to jump in? Check your volume: Are you speaking loudly enough to have what you say come across authoritatively?

Defer answering, if the answer to the question will be explained later in your talk. Often, you can say, “I am going to hold off answering that question as I will be discussing that topic in a few minutes.” Of course, if the CEO asked the question, you may want to answer it right away!

Don’t be a puppet on your audience’s string. If the audience is shouting questions at you, make sure you repeat the question you are about to answer. If you don’t, you are being controlled by the audience as you try to field one question after another. When you take the time to repeat the question, you gain control – you decide which questions to address, and in what order. 

After you have answered someone’s question, do not ask, “Did that answer your question?” You could be setting yourself up, as the person may respond, “No.” And then what do you do? If the questioner wants more information, he or she will let you know – or seek you out later.

Additional information on how to make powerful presentations can be found in my book, The Communication Clinic: 99 Proven Cures for the Most Common Business Mistakes.    

Pachter & Associates provides seminars and coaching on communication, business writing, professional presence, and presentation skills. Contact Joyce Hoff at joyce@pachter.com for more information. (www.pachter.com) 


The Sunday Brief: Q1 earnings preview—setting expectations

Tax Day greetings from the middle of Texas (the iconic Underwood’s Cafeteria sign is pictured – it’s definitely a Texas thing) and from Davidson/ Lake Norman.  Feels good to be on the road again.  This week, we will divide our time between first quarter earnings preview for Verizon and AT&T (both scheduled to report this […]

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