Communication: The Key to Workplace Vaccination Policy Adoption

As more people gain access to the COVID-19 vaccination, employers are assessing their virus-related policies to ensure the guidelines they’ve established are appropriate for today’s “new normal” and the public health tools that are available. Our point of view is that every employee should be vaccinated to ensure a safe work environment. While timely policy updates are key to maintaining a safe workplace, employee communication is critical to adoption.

5 Steps to Successfully Sharing Timely Policy Updates with Employees

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Don’t Whine About Your Job. Do Something!


My coworker hates her job. She keeps complaining to me. I have tried to talk to her about what she could do, but she is not listening. She is worried about finding a new position during the coronavirus pandemic. 
 

My husband keeps threatening to quit his job. He only comments negatively about his job and the people who work with him. I wish he would just do something.

My friend was having difficulty with her schedule, but she didn’t go to her boss to discuss alternatives. She just quit. When I had a problem, my boss adjusted my schedule. My friend’s might have been adjusted, too, if she had said something.

As these comments from participants in my seminars indicate, tackling problems that affect our work lives can be difficult. 

When some people become dissatisfied with their work, they do nothing. Perhaps they don’t know how to proceed, or maybe they don’t believe there is anything they can do to improve the situation. Usually, the only action they take is to whine about their bosses, their colleagues, or the work. 

Unfortunately, complaining doesn’t accomplish anything – except having your friends, colleagues and others stay clear of you.

Some, on the other hand, get so frustrated that they impulsively quit their jobs without having another lined up, or without even a plan for the future.


 Both reactions can affect your career negatively. However, there is an alternative that can help people evaluate their work situations. Answering the following four questions encourages people to take action and decide their next steps. 

1. Ask yourself, what is the real issue? It is easy to say, “I hate my job,” but it is important to identify why. What is the real issue that is causing you to be unhappy? Be honest and be specific. Is it the type of work you do, or just one aspect of the job? Is it the commute, the money, your boss, the people you work with, or any number of other causes? One man I coached liked most of the facets of his job, but wanted to quit because he had to make frequent presentations. Another realized that her new position involved using unfamiliar technology, which made her feel uncomfortable and unqualified.  

2. Can you solve the problem? Now that you have identified the issue, is there something that can be done? Is there a realistic solution? If so, what do you have to lose by asking for it? Make the case for your suggestion, including any benefits to your department or to the company. Remember that if you don’t speak up, chances are nothing will change. 

3. Are there advantages to this job? If you can’t solve the problem, think about what you are gaining from the position.  Don’t just quickly say, “Nothing.” Here are four possible things to consider: 

–Is the job a stepping stone?  Will you need the skills you gain from this position to qualify for a job on the next rung of the ladder? One of my early jobs involved working for a horrible boss. Yet I stayed until I had gained the experience I needed, and then I left.   

–Is there any education or training perk to which you have access? Some companies will fund part or all of your ongoing education. This can be a major benefit for many people. 

–Who are you meeting? Does the job allow you to interact with people and build your network? If so, it is possible that by having a strong network, additional job opportunities will come your way. 

–Can you learn to manage your boss? Learning to work with difficult people is an important skill that almost certainly will be beneficial to you at some point in your career.

4. Is it time to start a job search? Depending on how you answer the above questions, you may decide that it is time to start looking for a new position. (Specific suggestions for looking for work during the pandemic can be found in my blog, Looking for a job? 10 tips to help you succeed in a coronavirus world). You may even decide to change careers. Any number of alternatives may now be available to you. This doesn’t mean you just quit your job. Generally, it is best to look for a new job (or career) while you are still working at the old one. 

Information on conducting a thorough job search can be found in my book The Communication Clinic: 99 Proven Cures for the Most Common Business Mistakes.   


Whether you decide to stay at your current job or to look for a new one, feel good about your choice. You are doing something: You have taken charge of your career. 

I post regularly on communication and etiquette. We can connect via LinkedInTwitterFacebook or my website:pachter.com
  
About: Barbara Pachter is an internationally-renowned business etiquette and communications speaker, coach and author of 11 business books. She helps individuals communicate more effectively and enhance their professional presence.  (bpachter@pachter.com)  

WHO MOVES? SIDEWALK ETIQUETTE IN A SOCIAL-DISTANCING WORLD

Etiquette rules for the sidewalk? I know that sounds strange, so let me explain. 

A colleague recently called me and wanted some help. She said that she had been out walking and saw a couple approaching her on the sidewalk. She wanted to follow today’s social-distancing guidelines, and she realized that the other people were going to be too close to her if everyone continued walking straight. Her question: “Who should have moved over?” 

This question highlights an etiquette dilemma in our coronavirus-dominated world —to ensure adequate space between people outdoors, who moves out of the way when two or more people are sharing a walkway? 

This situation may arise more frequently as people are being encouraged to exercise. David Pogue, a correspondent for the television show Sunday Morning on CBS News, did a segment this week on How to live AND work at home without going stir crazy. His fifth rule was “Go Outside.” His suggestion was to take walks with people who live with you, but steer clear of others.

Obviously, etiquette concerns are nowhere near as critical as getting needed masks and respirators to hospitals, but having answers for day-to-day situations can help people to stay safe, and also give them a sense of having some control in our uncertain world.

Below are guidelines to help you safely navigate sidewalks and walkways shared with other people: 

1. Pay attention. Notice your surroundings and anticipate. If you are talking on the phone or texting, it’s easy to become distracted and not notice someone coming your way. If your view is obscured for any reason – such as when you are approaching a corner – you may be unable to see someone walking directly toward you. Be aware of that possibility, and proceed cautiously until you can see what’s ahead. You don’t want to bump into people!  

2. Who moves? If someone is approaching and you realize you’ll be too close when passing each other, what are you to do?  Generally, it is the responsibility of each walker to move to the right when passing so that there is at least six feet between you. If the person approaching you is walking with a cane, pushing a baby stroller, or struggling with agility issues, you are the one who should move out of the way. Bottom line: Don’t stand on ceremony. If you believe that someone will be too close to you, move over!   

3.  Walk single file. If you are walking side by side with someone – even if you are several feet apart – go to single file when passing others. If you don’t, you put the person approaching you in the awkward position of deciding whether to go around one of you or to go between the two of you. 

4. Don’t hog the sidewalk. If you block the walkway when you stop to chat with someone – from a safe distance! – or to let your dog do his business, it’s your responsibility to move aside and let other people pass.

5. Pass people carefully. If you want to pass someone, make your presence known. You can call out “behind you” or “on your left” so you don’t startle the person. You then move to the left, keeping your social distance. The other person can also move to the right, making it easier for the person who wants to pass.  

6. Greet others. People can hear a “good morning” or see a wave from six feet away. Even though we are social-distancing, we still want to be social. (See my blog on Greeting Others In A Social-Distancing World.) And remember, if someone says “hello” to you, good manners require that you say “hello” back.  

7.  Wash your hands when you return home. You don’t know what you might have touched while you were out. Frequent hand-washing is high on the list of recommendations for fighting this coronavirus. 

Additional information about etiquette and your career can be found in Barbara Pachter’s book, The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success (McGraw Hill). Other books by Pachter include The Power of Positive Confrontation and The Communication Clinic

Pachter & Associates provides seminars and coaching on business etiquette, presentation skills, career advancement, professional presence, and business writing. For additional information, please contact Joyce Hoff at Joyce@pachter.com or 856.751.6141.